A fair view
Where our positions differ
My position
- I understood that I had two months to pay the balance.
- I say payment was requested sooner than expected.
- I say later action was not clearly communicated beforehand in writing.
- I say I did not receive a refund or detailed deduction breakdown.
The company’s stated position
- Payment terms were communicated.
- The consequences of non-payment were communicated.
- Action was taken according to the agreed process.
- The company says it operates transparently and follows applicable procedures.
This website does not determine legal liability. The company may submit a correction, clarification or response, which will be displayed fairly.